load lock

Enforce trust on every load

Load Lock continuously verifies carrier identity, checks every load against your requirements, validates pickup activity, and surfaces risk in real time. Your team intervenes before a bad booking becomes a stolen load.

Load-level compliance, enforced on every shipment and backed by Highway's Performance Guarantee.

Trusted by the leading names in freight

Vetting happens once. Risk happens on every load.

Ownership changes. Inboxes get compromised. Trucks turn out to be hundreds of miles from pickup. Capacity gets overbooked. The highest-risk gap begins after the carrier is approved.

A good carrier can become a bad booking
Every load introduces new signals that static vetting can't see.
Approval is a snapshot
What was true at vetting may not be true at pickup.
Alerts alone don't prevent theft

Risk has to be investigated before the freight moves.

Three steps to a load you can stand behind

Load Lock begins the moment a carrier is assigned and stays on the load through delivery — watching for the changes that precede theft, and recording every decision your team makes.

Inspect

Every load is checked against live identity, capacity, and risk signals.

Alert

If anything changes, your team knows before pickup.

Resolve

Review the evidence, take action, and keep the load moving.

Load-level verification

Recheck the carrier when the risk is real

Approval happened weeks ago. Load Lock checks what changed since.

Verify the booking, not just the carrier
Every assigned load is rechecked against live identity and compliance signals.
Compare the carrier to the load
Pickup, equipment, capacity, lane, and shipment details are evaluated together to expose risk.
Act before the freight moves
Risk is surfaced while there's still time to investigate, replace the carrier, and protect the load.

Alerts and exception handling

Turn risk signals into a clear next action

Load Lock surfaces what matters so every alert leads to action.

Context your team can use
Each alert explains what changed and why it matters, so the decision is grounded in the transaction instead of instinct.
Resolution inside the workflow
Teams can investigate, document, escalate, remove the carrier, or proceed with a defensible record of the decision.
Discipline that scales
Consistent alert handling and override practices turn your risk policy into an operating standard across every desk and branch.

Continuous load monitoring

Booking is the first check. Not the last

Load Lock keeps watching the carrier and the transaction as conditions change from tender through delivery.

Carrier Identity & Fraud Alerts
Verify carrier details and rate confirmations in real time, alerting you to suspected fraud—like spoofed emails, fraud reports, or third-party dispatchers—so your shipments stay secure.
Digital Footprint & Capacity Alerts
Monitor live load and location data to confirm carrier readiness and alert you to risks like overbooking, inactive ELDs, or distant power units.
Compliance Monitoring Alerts
Load Lock verifies carriers meet onboarding and load-specific requirements, alerting you to insurance, authority, or certification failures from start to delivery.

Close the biggest gaps

Protection built into every step

Load Lock verifies ongoing motor carrier identity, compliance, and capability and notifies you in real-time when your loads are exposed to fraud risk after booking.

Secure Rate Confirmation Delivery

Eliminate compromised inboxes by delivering rate confirmations through authenticated access.

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Know Your Driver™

Confirm the identity of the driver arriving for pickup, not just the carrier hauling the load.

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Exclusion Intel

Validate insurance coverage against the specific load to uncover exclusions before they become claims.

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Performance Guarantee

The standard now has accountability behind it

Load Lock is a core component of Highway's Performance Guarantee — up to $100,000 behind every qualifying load. Qualifying is a standard, not fine print: identity verified, rate con secured, alerts resolved, and the truck detected at pickup. This is accountability, tied to enforcing trust from tender to pickup.

Brokers who act before the load is gone

Real stories. Real stats. Real results.

Success story
How MODE Global Strengthened Carrier Vetting and Decreased Freight Theft Significantly with Highway
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Success story
How Circle Logistics Stopped a $100K Copper Theft and Built a Fraud-Free Network with Highway
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Success story
How Highway Saved Sethmar Transportation from a $130K Load Being Stolen
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Proof that protection pays off

92%

percent reduction in freight fraud

90%

percent of manual processes eliminated

Since implementing Highway, we’ve seen a substantial decrease in stolen loads and fraud. The system has changed how we track and authenticate shipments, giving us peace of mind knowing we're protected from bad actors.

Garrett Barnes  | Vice President of Solutions at KCH Transportation

Load Lock specifically is one that we won’t live without. It ensures that even after our strict vetting process, we’re protected beyond tendering the load.

Ryan Mize  | Director of Compliance at Sethmar Transportation

We can’t imagine operating without Highway at this point. It's become a fundamental part of how we do business, and it’s made a world of difference in reducing risks.

Garrett Barnes  | Vice President of Solutions at KCH Transportation

Lives in the TMS you already use

Highway integrates with leading TMS, ELD, and freight tech platforms, enabling automated compliance, fraud prevention, and operational efficiency.

Experience the Load Lock difference

With Load Lock
Carrier and load are re-verified at assignment
Real-time alerts for identity, contact, capacity, and physical-footprint risk
Load requirements become a consistent exception workflow
Alert resolution, overrides, and evidence are recorded
Eligible, conforming transactions can support Performance Guarantee outcomes
Without Load Lock
Approval depends on a carrier-level decision made earlier
Risk is discovered through manual checks, check calls, or after a service failure
Requirements are interpreted differently by each rep or branch
Decisions live in inboxes, notes, and tribal knowledge
The brokerage absorbs the exposure when the transaction fails

See Load Lock in action. Book your demo today!

Thirty minutes. We’ll show you how Load Lock surfaces risk, so your team can act before freight is exposed.