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Press Release

November 19, 2024

WireBee Partners With Highway to Enhance Fraud Prevention and Streamline Call Routing for Freight Brokers

WireBee, a leading provider of AI-powered call handling for logistics companies, and Highway, the company that introduced the concept of Carrier Identity to the transportation industry, have announced a partnership that will strengthen security and streamline carrier onboarding for WireBee’s freight broker users. By integrating Highway’s solutions into its advanced call management platform, WireBee empowers its users to verify carrier identity in real-time and prevent fraud while enhancing operational efficiency.

This partnership leverages Highway’s newly launched solution for voice-over-internet protocol (VoIP), enabling WireBee users to screen calls based on specific compliance preferences. As a result, brokers using WireBee can now automatically route, block, or prioritize calls from carriers based on pre-set standards created through Highway. This real-time capability accelerates the onboarding process and allows brokers to confidently connect with trusted carriers that meet onboarding criteria. This integration also addresses the fraud problem that has proliferated across the transportation landscape within the WireBee platform.

“We’re excited to partner with Highway to bring even greater efficiency and security to our freight brokerage clients,” said Andre Temnorod, Co-Founder and CEO at WireBee. “By integrating Highway’s powerful carrier identity and onboarding capabilities into WireBee’s AI-driven call handling, we’re streamlining operations and helping brokers connect confidently with trusted carriers. This partnership represents our shared commitment to advancing technology in logistics and building a safer, more efficient freight network.”

Using Highway through WireBee gives brokers access to an automated solution to enhance both call management and fraud prevention efforts. By displaying critical information such as a caller’s identity, connection status with the broker, and compliance standing, brokers can now make informed decisions instantly without toggling between platforms.

“This partnership with WireBee underscores our mission to create a secure, fraud-free ecosystem for brokers and their customers,” said Michael Caney, Highway’s Chief Commercial Officer. “By combining our identity verification expertise with WireBee’s automated call management, we’re able to deliver a streamlined experience that strengthens security and supports efficiency for brokers.”

With the integration now live, brokers are already benefiting from the combined capabilities, experiencing improved call screening processes and a more efficient way to manage carrier communication.

SPI-Palm Springs, a mutual customer of WireBee and Highway, has seen significant improvements from the integration. Agency owner, Johnny Bradley, shared his experience with both platforms.

“This integration has enabled us to handle higher volumes while improving profitability,” he said. “Tasks that used to take 15–20 minutes now take only 5, saving us valuable time and boosting productivity. The ability to screen calls and choose the best carriers has transformed the quality of our interactions and ensured we’re working only with reliable partners.”

About WireBee

WireBee helps freight brokers stay competitive by automating phone calls with voice-enabled AI agents. This technology allows brokers to handle higher call volumes and scale efficiently without increasing staff. By managing routine tasks like caller identification, carrier verification, compliance checks, and load availability assessments, AI agents filter and deliver only viable inquiries to human agents, streamlining the booking process.

About Highway

Highway is a leading technology provider specializing in Carrier Identity™ solutions for freight brokers, empowering them to reduce fraud and streamline the digital booking process. By automating compliance, Highway gives brokers the ability to enforce an all-new standard, enabling them to efficiently identify the right carrier for every load and build their network with speed and security. With a commitment to transparency, trust, and truth, Highway equips brokers with the data necessary to focus on delivering exceptional service while driving business growth without fear of fraud. For more information, visit highway.com