DALLAS, TX – September 10, 2024 – Highway, the industry leader in carrier identity and access management, is excited to announce the launch of Highway for VoIP, a groundbreaking solution designed to secure phone communications for freight brokers. This new technology addresses a critical gap in network defenses, ensuring all carrier interactions via phone are protected, compliant, and fraud-free without disrupting existing workflows.
Highway for VoIP integrates with current IVR phone systems and utilizes advanced fraud detection technology to block high-risk numbers automatically and reroute those that don't meet a broker's requirements. Powered by Highway’s identity engine, the solution continuously monitors millions of carrier phone numbers, safeguarding brokers against fraudulent communications.
“With fraud becoming more sophisticated in the logistics industry, securing every communication channel is essential,” said Michael Caney, Chief Commercial Officer of Highway. “Highway for VoIP provides an automated, customizable solution ensuring carriers are properly vetted and fraud risks are minimized—all with zero disruption to existing operations.”
Key Benefits:
- Automates Carrier Vetting: Eliminates subjective decision-making, ensuring that carriers are vetted with accuracy and efficiency, reducing human error and operational delays.
- Prevents High-Risk Inbound Calls: Blocks fraudulent or suspicious calls before they reach your team, leveraging the industry’s most comprehensive and verified carrier phone data.
- Zero Change Management: Works with compatible phone systems, offering immediate protection without disrupting workflows or requiring training.
- End-to-End Phone Security: Provides carrier identity protection across all phone lines, securing communication channels and addressing overlooked vulnerabilities for complete protection.
- Accelerates Time-to-Value: Deploys quickly and delivers immediate benefits, providing brokers with enhanced security and peace of mind from day one.
As part of its comprehensive fraud prevention suite, Highway now offers protection across all key transactional touchpoints—from phone and email communications to carrier vetting, onboarding, and any carrier-facing digital experience—ensuring brokers have the tools needed to operate safely and efficiently. Highway for VoIP strengthens your defenses, providing reassurance that your phone communications are fully secured against evolving fraud threats.
To learn more about Highway for VoIP and how it can enhance your operations, schedule a demo at highway.com
About Highway
Highway is a leading technology provider specializing in Carrier Identity™ and Access Management solutions for freight brokers and logistics service providers across North America. With a focus on reducing fraud and enhancing digital booking processes, Highway offers advanced tools for secure carrier vetting and sourcing, ensuring robust compliance and transparency. Its proprietary Lane Certainty™ geospatial algorithm analyzes millions of carrier data points to optimize capacity matching in desired lanes, while providing insight into fleet analytics of over 280,000 carriers. By automating compliance and emphasizing data integrity, Highway sets a new standard in security and efficiency, empowering freight brokers to protect profits and promote business growth. For more information, visit highway.com.
