Freight fraud no longer operates in the background. It operates inside trusted systems, everyday workflows, and long-standing, trusted relationships.
Today’s bad actors don’t rely on obvious impersonation. They’re studying broker processes, mirroring legitimate behavior, and waiting for the smallest opening to act. Email, phone, and authority manipulation have become the top coordinated entry points into otherwise healthy carrier networks.
The result: risk that looks normal, until it isn’t.
Highway’s network data reflects this shift. In 2025, fraudulent communication attempts and identity-related alerts accelerated at a pace that outstripped prior years, confirming what brokers already feel on the ground: fraud is no longer episodic, it’s persistent.
This is exactly why identity solutions can no longer live outside of the TMS workflows.
Trust Isn’t a Feeling, It’s a System
Strong broker-carrier relationships have always been a competitive advantage. But in today’s environment, trust can’t rely on history alone. It must be continuously reinforced with verification, visibility, and accountability.
Brokers who operate with trusted, validated carrier networks consistently benefit from:
- Faster booking cycles
- Fewer operational disruptions
- Lower administrative burden
- More predictable service outcomes
Real trust at scale comes from identity checks built directly into daily workflows, not an afterthought.
Why Tai TMS and Highway Work So Well Together
Tai TMS was built to support broker efficiency. Highway was built to protect broker identity. Together, they create something the industry relies on: a TMS environment where security and speed reinforce each other instead of competing.
By embedding Highway’s Carrier Identity® Engine directly into Tai, freight brokers gain identity verification, onboarding, and monitoring without leaving their system of record. The workflow remains seamless, but the protection covers the entire lifecycle of the load.
Inside Tai, brokers can:
- Validate who is authorized to act for a carrier
- Receive identity-based alerts in real time
- Detect early signs of authority or contact manipulation
- Build a preferred carrier network with confidence
Without slowing down operations, this integration stabilizes broker workflows and creates a trusted ecosystem.
Moving From Reaction to Control
Most fraud prevention starts after something went wrong. Identity-first operations start before something goes wrong.
With Highway embedded in Tai, brokers gain context within existing booking processes. They can see identity history, behavioral signals, and network-level risk patterns that aren’t visible through traditional checks.
This transforms fraud prevention from a reactive process into a strategic one.
Instead of wondering, “Is this carrier legitimate?” brokers can validate if the person behind the MC is authorized to act on this carrier’s behalf.
Better Workflows Create Better Networks
The true impact of this partnership isn’t only security. It’s operational confidence.
Confidence to book without hesitation.
Confidence to scale without losing control.
Confidence that trust is being verified continuously, not assumed.
Tai provides the operational foundation. Highway provides the identity backbone. Together, they give brokers the ability to grow stronger carrier networks while reducing friction, exposure, and uncertainty.
The New Standard for Broker Operations
Fraud will continue to evolve. Technology will continue to accelerate. But one truth is becoming impossible to ignore:
Identity is now the center of freight security.
By bringing Highway’s carrier identity infrastructure into Tai’s TMS environment, brokers gain a future-ready platform built for the realities of modern freight.
Not just faster.
Not just safer.
But fundamentally more trustworthy.
To learn more about Highway and Tai, visit https://highway.com/partners/tai-software
