The truck at your dock should be who it says it is.
Freight fraud and cargo theft have exposed a gap in how freight is managed today. Most shippers define requirements during procurement, but few have a way to verify those standards are being upheld once freight is moving.
Performance Guarantee
Up to $100,000 behind every load.
Highway's Performance Guarantee backs qualifying loads with up to $100,000 against stolen freight. It's just a few steps to qualify — so the protection is in place before your freight moves.
How your freight qualifies
Three products put your freight under Highway's Performance Guarantee:
Connect
A carrier you've never met is a risk you've already taken. Connect verifies carrier identity at onboarding, so only authorized carriers enter your network.
Load Lock
Connect qualifies the carrier. Load Lock checks every load — identity, telematics to the VIN, live insurance — and keeps monitoring after booking.
Secure Rate Con Delivery
A rate con in the wrong inbox is a theft waiting to happen. Secure Rate Con Delivery sends it only to the carrier Highway has verified — never intercepted, never forwarded.
Require all three. Together, they make a load eligible for the Performance Guarantee — up to $100,000 on qualifying loads.
Know Your Driver
A verified carrier isn't a verified driver.
Know Your Driver™ is how Highway is bringing identity all the way to the driver's seat.
Your broker says your freight is protected. Here's how to be sure.
Compliance you can't see isn't compliance. These three things tell you whether a broker is actually doing what you required — load by load.
See every override
Cargo theft follows the exceptions — a carrier with no connected telematics, or one running non-domiciled or limited-term CDL drivers. Require that every override be visible and recorded.
ASK
When a rule is overridden, how do we see it — and how is it recorded?
Flag every change of control
A carrier can pass on Monday and change hands by Tuesday. Require continuous carrier monitoring that flags a change of control — the "sold-MC" scheme — before that carrier moves your freight.
ASK
How do you confirm a carrier is still who they say they are after onboarding?
Keep proof of every load
After a disputed load, memory is not evidence. Require a time-stamped record of every carrier at booking, dispatch, and delivery — kept for years and easy to reproduce.
ASK
If a load is disputed, can you show what the carrier looked like at each step?
Make your standard non-negotiable. On every load. With every broker.
This is what Carrier Identity® verification is built for. Highway verifies who's really behind the login, ties every load to the truck's telematics and insurance, and catches a carrier that has quietly changed hands before it reaches your dock — so risk surfaces up front, not after the freight is gone.