Highway, a leader in Carrier Identity™ solutions, is proud to announce the full launch of Load Lock, an advanced tool that delivers load-level protection and compliance with real-time monitoring and fraud prevention capabilities. Following the successful introduction of an early beta version last year, which focused primarily on rate confirmation auditing, Highway has now strengthened and expanded Load Lock to provide full end-to-end protection. This enhanced version ensures every shipment remains secure from tender to delivery, closing the loop on load-level protection and compliance.
Why Load Lock is a Game-Changer
Load Lock simplifies compliance management, reduces fraud risks, and enhances operational efficiency for freight brokers. By automating crucial compliance checks and providing actionable, real-time insights throughout the lifecycle of the load, brokers can confidently protect their shipments, reduce costly delays, and mitigate the risk of fraud.
Key Benefits of Load Lock for Freight Brokers:
- Full Visibility: Load Lock offers complete transparency into every carrier assigned to a load, ensuring they remain compliant throughout the shipment.
- Ongoing Compliance Verification: Continuous monitoring of carrier compliance mitigates risk and ensures every shipment meets high standards of safety.
- Data-Driven Precision: Actionable data helps brokers make informed decisions, reducing human error and improving operational efficiency.
- Efficiency Gains: By automating fraud detection and compliance monitoring, Load Lock frees up brokers to focus on revenue-generating activities, directing attention only to loads requiring immediate action.
What is Load Lock?
Load Lock is a powerful solution tailored to freight brokers, providing robust load-level protection by verifying that the carrier assigned to each shipment is legitimate and compliant. From the moment a carrier is selected until the shipment is delivered, Load Lock offers continuous monitoring, addressing the dynamic risks freight brokers face in today’s marketplace.
Through a multi-layered approach, Load Lock verifies carrier identity, ensures ongoing compliance with onboarding and load-specific requirements, and audits both digital and physical carrier activity to prevent fraud and service failures.
Core Features of Load Lock
1. Carrier Identity Verification
Confirms the carrier’s legitimacy throughout the load lifecycle, ensuring secure handling from start to finish.
2. Continuous Compliance Monitoring
Provides continuous, automated verification of carrier compliance from onboarding through the entire load lifecycle, reducing fraud and compliance risks while offering real-time alerts for quick intervention.
3. Advanced Fraud Detection
Detects and instantly alerts brokers of potential fraud or suspicious activity, empowering them to take immediate corrective actions.
4. Digital and Physical Footprint Verification
Verifies carriers' capacity and equipment by cross-referencing load history, ELD activity, and physical location, preventing service delays or failures with timely alerts for overbooking, inactivity, or distance issues.
5. Broker and Load-Level Requirements Compliance
Ensures carriers meet necessary insurance and certification standards, including hazmat and high-value loads, through automated compliance checks for safety and regulatory adherence.
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Example Alerts from Load Lock
Carrier Identity + Fraud Alerts:
Load Lock audits carrier details and rate confirmation emails, sending real-time alerts for suspected fraud, including spoofed emails, fraud reports, and third-party dispatcher involvement, ensuring your shipments stay secure.
- “The email used for rate confirmation appears to be spoofing the carrier’s contact information.”
- “The carrier’s identity has a published fraud alert.”
Digital Footprint + Capacity Alerts:
Load Lock verifies a carrier's ability to handle shipments using recent load and location data, sending alerts for overbooked carriers, inactive ELDs, or distant power units to ensure timely deliveries.
- “Carrier has no active ELD power units within 24 hours of pickup.”
- “Carrier has 10 scheduled loads and only 1 available truck.”
Compliance Alerts:
Load Lock ensures carriers meet onboarding and load-specific requirements, including Hazmat, high-value loads, and CARB compliance. Load Lock alerts notify you of any failures in insurance, authority, or certifications, ensuring full compliance from start to delivery.
- “Carrier does not meet the minimum insurance coverage for this load type.”
- “Carrier lacks the required Hazmat certification for this shipment.”
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Supported Integrations
Load Lock integrates with leading TMS platforms, like McLeod Software, Turvo, Revenova, and Tai Software. Additional integrations with Aljex and Mastery are expected by early 2025. Customers using other TMS systems can integrate Load Lock through Highway’s API.
The Impact of Load Lock
With Load Lock, Highway is redefining load-level security and compliance in the freight industry. Since the beginning of 2024, Load Lock has protected over 5 million loads with zero strategic cargo theft incidents, further solidifying its unmatched reliability and effectiveness. This innovative solution embodies Highway’s dedication to providing advanced tools that address the evolving challenges of today’s freight market, empowering brokers to operate with confidence and control.
For more information on Load Lock, schedule a demo at highway.com/book-a-demo
